Cancellation Policy

When you schedule an appointment at ladies & lords, you are guaranteed a time slot dedicated to pampering and providing you with the service you need. We recommend that you arrive at least 10 minutes prior to your first scheduled appointment.
If you are looking to reschedule or cancel your appointment, please provide us with 24 hour notice. This will allow us to provide another customer with services they need and increase your chance of rescheduling your appointment for a convenient time later or earlier in the day.